Nearly every nonprofit organization I deal with is careful to include an "experiential" touch point somewhere along the donor journey. That is, once they've cultivated a new donor, they spend a considerable amount of time and effort attempting to persuade that donor to volunteer or participate in some kind of hands-on activity at their headquarters or at an off-site location where the donor can experience their work firsthand.
Sound familiar? If your organization does something similar, how often is it successful? (Be honest.)
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